- The product must be unused, unworn, unwashed and without any flaws. Glass ingredients products are not refundable. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
- The product must include the original tags, user manual, warranty cards, freebies, and accessories.
- The product must be returned in the original and undamaged manufacturer packaging/box. If the product was delivered in the second layer of AenZay homes packing, it must be returned in the same condition with the return shipping label attached and the product is eligible to return within 3 days. Do not put tape or stickers on the product box.
Note: It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in the process of your return.